Delivery Information

Delivery Information


AUSTRALIA DELIVERY & SHIPPING INFORMATION


We offer standard shipping within Australia on all orders above $60. Please allow up to 48 hours for despatch once payment has been confirmed.Purchases made on weekends and public holidays are processed next business day.

All purchases over $60 are shipped  from Sydney with Fastway or Australia Post at no additional charge. Orders under $60 will be charged at $7.95 for standard shipping Australia-wide. Please note to receive a parcel a signature is required. If no one is at home when initial delivery is made, the courier will drop you a calling card. You can also use your tracking number from your confirmation email to track your package. If you are a Brandhaus member, your tracking number will also be available in the 'Order History' section of your account details.

Alternatively, you can also get in contact with our Customer Service team who will help.

We deliver products Australia wide using Fastway couriers and Australia Post. Shipping times are estimated at between 2-10 business days depending on your location within Australia.

* Please note: For Western Australia and rural areas, standard shipping could take and extra 2-7 days.

You will be notified by email once your order is dispatched, shipping details will be supplied in the email so you can track our order online. If you have not received your tracking number, and wish to track your order, please call us on 1300 851 296 or email us at contact@brand-haus.com.au.

Please note that we aim to despatch orders within 24 hours, with the exception of sale periods, where this may take up to 48 hours. Estimated delivery times are to be used as a guide only. We do not take into account possible delays caused by payment authorisation. We accept no responsibility for any loss or damage to goods occuring in transit. Any delays post despatchment will be out of our control and will be the responsibility of the shipping company.


INTERNATIONAL DELIVERY & SHIPPING INFORMATION


At this stage, we do not offer International Shipping. We will announce our International Shipping options in the near future. Please watch this space!

Last Updated 9 March 2016